Pursuant to Article 18 of Portuguese Law no. 144/2015, of September 8, in the event of a dispute or dissatisfaction with the services provided, consumers may resort to an official Alternative Consumer Dispute Resolution entity.
Competent Entity:
CACCL – Lisbon Consumer Disputes Arbitration Center
- Address: Rua dos Douradores, n.º 116, 2.º, 1100-207 Lisbon, Portugal
- Email: juridico@centroarbitragemlisboa.pt
- Website: www.centroarbitragemlisboa.pt